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Sr. Customer Service Representative |
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Trinity - New Port Richey |
| Description |
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JOB FUNCTION:
Responsible for sales support for all commercial markets and accounts including order tracking, order entry, expediting, and coordination through shipment. Responsible for maximizing customer satisfaction, on-time delivery, production efficiency and throughput via effective communication and tracking of sales order and work orders.
Provides administrative support and responsibility for day-to-day VLOC Export Compliance Program as well as assisting in ensuring VLOC remains in complete compliance with federal export control laws and regulations.
EDUCATION: A.S. in Business. Concentration in International business.
EXPERIENCE:Minimum three years in a manufacturing office environment with a strong emphasis on PC-based applications. Exposure to international markets
required.
SPECIAL:Excellent communication skills, experience in light manufacturing environment, computer skills, ability to work with minimal supervision. Ability to handle multiple tasks and priorities simultaneously. A basic understanding of export laws and regulations a plus. Individual must be a self starter,
responsibile for accurate processing of sales orders, part creation and interaction with customers relating to on-time delivery and expedite requests. Ensuring export compliance practices are followed, administered and enforced.
Candidates must be U.S. Persons as defined in the ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and as defined by 8 U.S.C. 1101(a)(20).
DFWP/EOE
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